120-Day Warranty

We stand behind every case and grip.

If your case or grip has a manufacturing defect or issue within 120 days of delivery, we will replace it.

120 daysFrom delivery

Cases & gripsBoth covered

ReplacementSame design when possible

What is covered

Magnet failure or significant weakening
Fabric peeling or separation due to manufacturing
Structural issues with the case
Defects in materials or craftsmanship

What is not covered

Normal wear and tear from everyday use
Cosmetic damage (scratches, scuffs, stains)
Damage from drops, misuse, or accidents
Modifications to the case

How to start a claim

Email usSend info@bondicases.com your order number.
Add a photoA photo of the issue is required to start any replacement request.
Get your replacementWe send the same design and model whenever possible. If it is no longer available, we will make an exception.

The warranty covers a product replacement only. Refunds are not issued under the warranty.

Start a warranty claim

Changed your mind instead? See returns and exchanges.

120 Day Warranty

Bondi Warranty

We stand behind every Bondi case and grip. If your case or grip has a manufacturing defect or issue within 120 days of delivery, we will replace it.

What's Covered

Magnet failure or significant weakening
Fabric peeling or separation due to manufacturing
Structural issues with the case
Defects in materials or craftsmanship

What's Not Covered

Normal wear and tear from everyday use
Cosmetic damage (scratches, scuffs, stains)
Damage from drops, misuse, or accidents
Modifications to the case

How to Start a Warranty Claim

Email info@bondicases.com with your Order # and a photo of the issue. A photo is required to start any replacement request.
If your case or grip qualifies for a replacement, we will send the same design and model whenever possible. If that item is no longer available, we will make an exception.
This is a product replacement only. Refunds are not issued under the warranty.