We accept returns for any regular-priced cases in like-new condition within 14 days of delivery date.
Return Requirements:
- Items must be in like-new condition to qualify for return. Bondi reserves the right to evaluate and approve/decline all return requests.
- Grips are final sale and not eligible for a refund.
No Returns or Exchanges:
- Final Sale or Last Call items
- Digital gift cards
- Grips
Return Details:
- Please email info@bondicases.com to initiate a return.
- Refunds are issued once your return is received and processed at our fulfillment center.
- Refund methods cannot be changed once processed.
- Original shipping charges and Package Protection are non-refundable.
Please note: customers are responsible for return shipping costs.
Damages and issues:
If an order arrived damaged or if incorrect items were sent by mistake, please reach out to our team at info@bondicases.com with a photo of the item(s) received as well as your packing slip within 3 days of delivery.
Refunds:
Once we receive and inspect your return, we’ll notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 3 business days. Please keep in mind it may take additional time for your bank or credit card company to process and post the refund.
If more than 10 business days have passed since your refund was approved and you still haven’t received it, please contact us.